Community Forums/Community/Feature Requests

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Be able to customize the voicemail greeting

Sam Aparicio
suggested this on November 09, 2010 09:21 am

(Suggested by Marc R)

It would be a nice basic feature to allow each user to customize the greeting callers hear when they are sent to that user's voicemail box because the user is not available.

 

Comments

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Shammai

This would be more than just great.  It is a very important feature.  

Each user is given his/her own extension with the system, but there are various reasons why someone is not answering the phone.  Vacation/Sick/Holiday/On another call/Away from the desk/ etc.  

It is important for each user to be able to record his/her own greeting.  

It would also be nice to be able to record a separate greeting for the department.  It would be more professional to receive a voicemail greeting from a department rather than just one person in the department.  It would also allow other team members to hear the public department messages but not the private extension messages.

 

Finally - it would be important to have access to the voicemail from any phone, so we can pick up messages easily.

November 09, 2010 04:51 pm
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Sam Aparicio
Ringio

See also these two voicemail-related feature requests

Retrieve voicemail without a computer

Departmental voicemail

November 09, 2010 05:11 pm
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Shammai

This would be more than just great.  It is a very important feature.  

Each user is given his/her own extension with the system, but there are various reasons why someone is not answering the phone.  Vacation/Sick/Holiday/On another call/Away from the desk/ etc.  

It is important for each user to be able to record his/her own greeting.  

It would also be nice to be able to record a separate greeting for the department.  It would be more professional to receive a voicemail greeting from a department rather than just one person in the department.  It would also allow other team members to hear the public department messages but not the private extension messages.

 

Finally - it would be important to have access to the voicemail from any phone, so we can pick up messages easily.

November 10, 2010 04:28 pm
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Sam Aparicio
Ringio

This is now possible for departments, not yet for users.

March 29, 2011 06:10 pm
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Sam Aparicio
Ringio

Here's the current design we're thinking of for Personal voicemail greeting.

 

Desktop_-_Sam_Drawer_v2.png

August 25, 2011 05:17 pm
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Dustin Moore

This is great... just wanted to make sure that this feature was still in the works because it is something that we definitely  want in place.

December 05, 2011 06:55 pm
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Jason Spindler

How soon will this be available?  Seems like a very important feature that needs to be released.

January 06, 2012 09:30 pm
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Sam Aparicio
Ringio

We should be done next week.

January 07, 2012 11:12 am