Your customers are your lifeblood, and each time they call you want them to have the best experience possible, right? With Ringio, either we can create your greeting, or you can upload your own custom greeting to create the most professional caller experience.

Option 1: Order a sound recording from Ringio

It costs $10. We send it to a professional voice recording studio. We upload it for you.

Option 2: Order a sound recording from a third party agency

For example: Voice 123

Option 3: Make your own recording

See How to make an audio greeting for Ringio

 June 8, 2011

After you have your recording:

Now that you have a professional, high quality recording you are happy with, you need to make sure it can be played back correctly on phone systems, with its relatively low fidelity (when compared to stereo).

Chances are, the audio recording in your possession is pretty high quality, and won't play correctly unless you make some simple changes. 

While this article tells you more about best practices and important things to set and give you step-by-step instructions on ensuring that your audio will work.  The most important things are to make sure that the following are true for your audio file:

- Your audio file is set to Mono (not stereo), 8KHz (or 8000Hz) (required for phones - instead of 22000HZ or other value for stereo)

- You may also want to enhance the amplitude of your file to raise the sound volume and trim off beginning and ending white noise for a succinct, compact recording.

- Finally, make sure that you export the file as a to 16bit PCM file.