Brian Pieslak
asked this on July 23, 2010 09:30 am
I'm working use-cases for moving our phone service over to RingIO, and I am stuck on how conference phones would work. We have a series of Polycom conference phones in our office. I expect that I'd either need a direct public telephone number assigned to each conference phone, or I'd need an on-premise call processor in the office to handle call routing for those phones.
Do you have any documentation or recommendations on how this setup could work?
Thanks,
-Brian
Comments
Hi Brian... cool that you are the first person to ask a community question :-)
Since this is something that I have some info about, I thought I'd answer first.
The Summer Release of Ringio, coming out at the end of this week, has a new feature that allows you to specify not only the phone number to dial when Ringio is trying to contact a user, but also an extension.
So if you had a PBX and the conference phone was hanging off of extension 1005, you could dial "703-555-555 x1005#" and Ringio will dial the PBX, then the extension, then connect the waiting caller to the person who answers the conference phone.
Is this what you were looking for?