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Duplicates of contacts created from integration
Greg Ferguson
asked this on Jan 11 07:00 pm
We just started using ringio, and have connected batchbook; now ringio has contacts, but lots of them have duplicates. We may have had 2 users who had some of the same contacts that were pulled in. Is there a way for ringio to root out/fix the duplicates?
Comments
Greg, where are the duplicates, in Ringio or in Batchbook?
If in Ringio, a quick and easy solution would be to "Delete all Ringio contacts created by this plugin" checkbox + deauthorize the OneSaas plugin as in this image:
https://skitch.com/e-samaparicio/g384r/https-admin.ringio.com-regis...
This should delete all the Batchbook contacts from Ringio.
Then you would go into Onesaas and make sure that you only have one copy of the contacts... then re-enable OneSaas.
If you get lost in all of this just open a support ticket and we can give you a hand...
Sam