Jeffrey Lemire
asked this on October 23, 2011 10:47 am
Would anyone happen to know if it is possible to show one's company name in the caller id when making an outgoing call? Right now, it shows just the phone number and the text "Unavailable". It seems that a lot of people are being "cautious" if an 888 number doesn't include some sort of identification (i.e. company name).
TIA
Comments
I'm also interested in knowing whether or not this is possible.
This is possible for your Ringio local phone numbers. We will also submit your name for toll-free numbers but it is not guaranteed that it will propagate to other carriers (ie. your customer's carriers). Just open a support ticket requesting a "CNAM update" with the text string you would like to display and we'll take care of the rest.