The Ringio web dashboard is an easy, simple-to-use web interface to allow you, the Ringio administrator for your company, to manage to configure users, departments, greeting and routing, and more in real-time.  It takes literally just minutes to set up Ringio to route calls the way you like it, so we encourage you to immerse yourself with the concepts presented on this page.

Individual users within your company won't be logging into this web dashboard.  Instead, they will be using the Ringio application on a daily basis and should download and install the application to their computer.  Click here for information on configuring and using the Ringio application for more effective calls.

There are three parts to this video tutorial of configuring the Ringio Virtual PBX with the web dashboard.  To maximize the effectiveness of these videos, we recommend you view them in order.   Revisit this page for additional topics as they become available.

1. Add users to your Ringio account (< 8 minutes)

This video explains and shows you how to use the Ringio dashboard to:

• Add new users
• Invite users and enable user extensions (useful for dial by first/last name directory, for example  - *not to be confused by dial by name)
• Add a Personal Ringio number
• Help users reset their password

2. Configure departments (10 minutes)

In this video, you will learn about:

• The different routing options: Escalating, Round-robin and  Call blast
• Adding users to departments
• Enabling and using the operator department
• Setting special department hours
• Reordering departments and users within a department and more...

3. Configure greeting and routing for your company number (11 minutes)

In this video, you will learn how to:

• Configure the auto attendant (company greeting) or upload your own recording
• Set business hours
• Set up special routing rules
• Add a second company number
• Identify what company number a customer is calling from