Community Forums/Knowledge Base/Getting Started

Adding a new phone number to your Ringio account

Jon Yu
posted this on June 13, 2011 05:26 pm

Many businesses nowadays want to have greater reach into their market and be perceived to have a local presence.  Adding toll-free phone numbers and numbers with local area codes are an extremely cost-effective way to achieve this desired effect. 

 

Here's how to add a new phone number to your Ringio account (each phone number is an additional $10/month):

 

Step 1: Click on Add New Phone Number in the Ringio dashboard

Make sure you are logged in as the administrator and you are currently in the Ringio dashboard.

 

addnum-dashboard.png

 

 

Step 2: Select an area code

 

addnum-select.png

 

Here you have two options, to choose a toll-free number, or a local area code.  Consider having one (or more) of each for your targeted markets.  Toll-free numbers offer greater convenience for your customer, and local area codes give the impression that you are operating your business in that area code. 

For example, your business sells widgets out of Maryland (240/410 area codes), and you want your California customers to feel that you are equally committed to them as well.  You might want to add a 310 number in this case.

 

Choose a toll-free number:

if you click on the toll-free area code, you will be presented with the option to choose your number.  Proceed by following the directions to the very end. 

 

...... or  ......

 

Choose a local area code:

Once you click on the drop down list, pick your desired local area code.

addnum-dropdown.png

 

If you don't see the area code you want:

Email support@ringio.com and we will set you up with one. 

 

Note: If you are currently using our free-trial, you will need to become a paying subscriber for us to process your custom area code request.

You may either:

a) keep your trial as is today, and use the numbers in your account as they are, in which case you will become a paying subscriber 30 days after your signup date at which point you may request your numbers to be changed to the area code that is out of stock for free.

or

b) request that we custom order the number(s) in the area code of your choice and use those in your account instead, in which case you will become a paying subscriber as of today.