This is a list of issues or bugs that are known to exist in the Ringio product. If it's in the list, it is a known issue in a live version. Once an issue has been fixed, it is removed from the list:

• Google Sync fails if Google presents a CAPTCHA challenge for the associated Google Contacts account. If you suddenly see that Ringio disconnects from your Google Account and asks you for your credentials, and you know for a fact that your Google password hasn't changed, then it could be related to a CAPTCHA challenge from Google. A Captcha is a squished out word image that Google wants the user to guess, to make sure that there is a human associated with a request to log in, and is a security measure.
  • Workaround: Go to your Gmail / Google Apps / Google Account and if you're signed in, sign out. When you try to sign in again, your sign in will fail, and you will be presented with a CAPTCHA. Simply resolve the CAPTCHA and sign in. Once you're signed in, go back to Ringio Desktop or Ringio Mobile and re-enter your credentials.