A powerful feature of Ringio is the ability to share contacts between teammates. When you share a contact, your colleagues can:

• Identify that contact by name when they receive a phone call from them, either through the Company number or the Personal number
• View that contact's interaction history with different people in the company
• View and create notes about that contact.

Ringio identifies shared contacts as those belonging to the Clients group.

You can tag a contact with the Clients group in 2 ways:

Sharing one contact at a time

In the Ringio software, select the contact, then "Edit", then select the "Clients" group:

Sharing your contacts in bulk

If you'd like to share contacts in bulk, you can do this in Google Contacts.

Make sure you have linked your Ringio account with your Google Contacts account before you try this.

Steps 1-3: Create a "Clients" Group:

Steps 4-5: Select the contacts you wish to share and Add them to the Clients group:

In 1-5 minutes, those contacts should be updated in Ringio and should be viewable by your colleagues.

Some special rules about shared contacts

• Only the owner of a shared contact can delete that contact
• Shared contacts are only synchronized with the Google account of the owner of those contacts, not with the Google account of every user
• Any user can edit shared contact details (E.g. add a phone, or correct a typo in the email of a contact).
• When a user edits somebody else's shared contact group settings ("Friends, Family, Blacklist") those group settings are not shared with the owner or other users.